Refund policy

We have a 30-day return policy, which means you have 90 days after receiving your item to request a return. 

To start a return, you can contact us at info@miracleofthesea.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@miracleofthesea.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received the defective item. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Credit card refunds may post in as little as 24 to 48 hours, but more than likely will take several business days. Complex processing can take up to 30 days
If more than 15 business days have passed since we’ve approved your return, please contact us at info@miracleofthesea.com.